Privacy Policy

Effective Date: 01/01/2026

Mila’s Pet Products (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and disclosed when you visit or make a purchase from our website.

Mila’s Pet Products is owned and operated by Executive Wood Products, Inc., a Missouri-based manufacturer.

1. Information We Collect

When you visit our website, we may collect certain information about you, including:

Personal Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers; we do not store full payment details)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages viewed and interactions with the site

  • Referring URLs

This information helps us improve site performance, customer experience, and security.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about orders, products, or support requests

  • Improve our website, products, and services

  • Send marketing or promotional emails (only if you opt in)

  • Detect and prevent fraud or misuse

We do not sell your personal information.

3. Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors

  • Shipping and freight carriers

  • Website hosting and analytics providers

  • Email and marketing platforms

These third parties are required to protect your information and use it only for the services they provide to us.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core site functionality

  • Analyze traffic and usage patterns

  • Improve user experience

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal and accounting requirements

  • Resolve disputes

  • Enforce agreements

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take data protection seriously and continuously improve our security practices.

8. Children’s Privacy

Mila’s Pet Products does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mila’s Pet Products
Owned and operated by Executive Wood Products, Inc.
230 E Springfield Sullivan, Missouri 63080
Email: [email protected]

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